Senior Service Advisor Skelmersdale | Lancashire & Wigan | Chorley Group
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SERVICE ADVISOR

BASED AR SKELMERSDALE

For the Service Advisor role, we’re looking for someone who has ideally had previous experience dealing within this type of area, although it is not essential. Someone who is great at organisation and accuracy and has a fantastic customer service approach.

The role of Service Advisor is the public face of the aftersales department, and you will be providing a working relationship between service customers and the workshop department, ensuring excellent communication is maintained at all time and that customers get an excellent experience using our Chorley Group service departments, as well as the branch as a whole. We are an approved repairer for Vauxhall and Mitsubishi with an exciting new brand due soon.

Other responsibilities for the role are;

  • Dealing with necessary paperwork
  • Preserving a high level of house keeping at all times
  • Maintaining communication with the customer whilst their vehicle is being services/repaired and;
  • Processing payments and follow up actions.

What we are looking for:

  • Experience in the motor industry and/or service advisor role is essential.
  • As mentioned previously, no specific qualifications needed
  • A good level of computer literacy
  • A keen eye for detail
  • Someone who has a passion to make things work – keep moving forward to reach the finish line everyday
  • Good customer service skills
  • Ability to work under pressure
  • Experience with Kerridge DMS preferred but not essential.

When I join the team, what will I get in return?

  • A salary of between £24000 and £26000 OTE per year (depending on experience)
  • A great bonus scheme
  • Excellent training and development
  • Career progression
  • Company benefits
  • A great team of people to work with


Application - Please send C.V. to recruitment@chorleygroup.co.uk



Ref: Service Advisor

Closing Date 21/09/2021
Location Skelmersdale
Benefits A great bonus scheme, excellent training and development, career progression, company benefits and a great team of people to work with.
Working Hours Full Time
Salary £24,000.00-£26,000.00 OTE per year
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