Digital Response Team | Lancashire & Wigan | Chorley Group

Chorley Group Digital Response Team Role

Based at our Head Office in Chorley

Do you have motor trade sales experience? Are you looking for more flexible working arrangements?

We are looking for a Online Sales Advisor to join our Digital Response Team on a maternity leave basis, with the potential to become a permanent role. The department is responsible for handling inbound customer enquiries via all our digital platforms, including live chat, our website, Facebook and third party website leads including Autotrader, Carwow and Motors. As always, our customers are dealt with in an efficient, friendly and professional manner.

The team work on a fixed rota basis, and the available minimum hours are 29.5 per week, working Tuesday 9am - 6pm, Wednesday 6pm - 11pm, Friday 9am - 6pm and Sunday 3pm - 11pm in week one, and in week 2, Tuesday 9am - 6pm, Wednesday 6pm - 11pm, Thursday 3pm - 11pm and Friday 9am - 6pm. The team operates from 9am to 11pm daily, and there may be opportunity for some overtime in addition to the standard hours. You will have the ability to perform the role from the comfort of your home, or be based at any one of our offices.

Minimum Requirements

  • An excellent command of the English language
  • Motor trade sales / service experience is essential
  • Ability to deliver an excellent customer experience
  • Experience in using typical IT systems
  • The drive to self-motivate and hit your team and personal response targets
  • Great written communication skills

Application - Email your CV to

All applications will be kept confidential.

Ref: Digital Response Team

Closing Date 28/02/2019
Location Chorley
Benefits Competitive salary and bonus structure Excellent training and development Career progression opportunities Company benefits package including group pension
Working Hours 29.5 hours per week
Salary Pro rata £18,000 - £20,000
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