Chorley Group help and FAQs
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Buying a car: the practical bits
The questions people ask us on the phone before they've committed to anything.
Pick the car you want to drive on our vehicle search or find one of our new car offers , then use the booking form on that vehicle's page. You'll choose the dealership and the time. We'll confirm by phone or email, usually within a couple of hours during opening hours. Bring your driving licence.
Yes. Tell us when you book which cars you'd like to compare and we'll have them ready. Back-to-back drives are the fastest way to settle a decision between, say, a Qashqai and a MG S9 and it saves you two trips. There's no limit, within reason and daylight.
No. You're welcome to walk in during opening hours and have a look round. But if you want to drive a particular car, or sit down with someone about finance - booking ahead means the car is on site, charged or fuelled, and somebody's free when you arrive. Weekends get busy, so it's worth a call first.
You'll need to be at least 21, hold a full valid UK driving licence, and have held it for at least twelve months. Some manufacturers set a higher minimum age on performance or commercial vehicles. If you're not sure whether you qualify, ask before you travel and we'll check.
No. Our test drives are covered by our own trade insurance, so you don't need to arrange anything. You'll be asked for your driving licence so we can check it against the policy conditions. Bring the physical card, because a photo of it on your phone isn't enough.
For a test drive: your full UK driving licence. For a purchase: your licence, proof of address dated within the last three months, and your bank details for any payment or finance agreement. If you're part exchanging, bring the V5C logbook, both keys, the service book and any MOT certificates.
Yes. We'll value anything, whatever badge is on the front and wherever you bought it. You don't have to be buying a Nissan to part exchange a Nissan, and you don't have to have bought it from us. Get a figure online in a couple of minutes before you come in.
Reserving, collecting and delivery - frequently asked questions
What happens between "I want that one" and the keys being in your hand.
Often, yes. If the car is in stock prepared, and your finance or payment is in place, you can drive away the same day. View all of our same day drive away cars on our web page.
It depends on the model and how it's specified. Cars already built and in stock can be with you in days. A factory order is typically twelve to sixteen weeks, though some models run shorter and a few run considerably longer. We'll give you a realistic date at the point of order and tell you if it moves.
Allow about an hour for the entire process. We'll go through the paperwork, set up your phone and the car's connected services, walk you through the controls, and hand over both keys and the documents. The car will be valeted and fuelled or charged. If you're part exchanging, we'll take your old car at the same time.
Only if they're a named party on the paperwork. Whoever signs the finance agreement or the invoice has to be present, with identification. That's a finance and anti-fraud requirement rather than us being awkward, and it protects you as much as it protects us.
Used cars frequently asked questions
Every used car goes through a multi-point inspection covering brakes, tyres, fluids, electronics and bodywork before it goes on sale. We also run a provenance check to confirm the car isn't recorded as stolen, written off, or carrying outstanding finance. Anything that fails gets rectified before the car reaches the forecourt.
The V5C registration document, the service history, any MOT certificates, the owner's handbook and both sets of keys where they exist. You should also get a written invoice and, from a franchised dealer like Chorley Group, the warranty documentation.
The rough UK average is around 7,000 to 8,000 miles a year, so a five-year-old car with 40,000 on it is unremarkable. A well-serviced motorway car with 70,000 miles is usually a better buy than a neglected town car with 25,000. Condition and history beat the number on the clock.