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Service Advisor - Fixed Term Contract (12 months)

Based at Burnley

We are looking for a Service Advisor for a 12 month, fixed term contract to cover maternity. The start date will be January 2024.

We ideally need someone who has had previous experience dealing within this type of area. Someone who is great at organisation and accuracy and has a fantastic customer service approach.

The role of Service Advisor is the public face of the aftersales department, and you will be providing a working relationship between service customers and the workshop department, ensuring excellent communication is maintained at all time and that customers get an excellent experience using our Chorley Group service departments, as well as the branch as a whole.

Other responsibilities for the role are;

  • Dealing with necessary paperwork
  • Preserving a high level of house keeping at all times
  • Maintaining communication with the customer whilst their vehicle is being services/repaired and;
  • Processing payments and follow up actions.

What we are looking for:

  • Experience in the motor industry and/or service advisor role is preferred
  • As mentioned previously, no specific qualifications needed
  • A good level of computer literacy
  • A keen eye for detail
  • Someone who has a passion to make things work – keep moving forward to reach the finish line everyday
  • Good customer service skills
  • Ability to work under pressure

When I join the team, what will I get in return?

  • A salary of between £24,111.88 and £26,000 OTE per year (depending on experience)
  • A great bonus scheme
  • Excellent training and development
  • Company benefits
  • A great team of people to work with

Ref: Service Advisor - Fixed Term Contract (12 months)

Closing Date 29/12/2023
Location Burnley
Benefits Life and Health Benefits Holidays that increase with length of service and your birthday off work! Cycle to work Scheme Staff events
Working Hours Full time
Salary £24,000 - £26,000 dependent on experience
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