Service Advisor

Based at Bolton

Job description

For the Service Advisor role, we’re looking for someone who has ideally had previous experience dealing within this type of area. Someone who is great at organisation and accuracy and has a fantastic customer service approach.

The role of Service Advisor is the public face of the aftersales department, and you will be providing a working relationship between service customers and the workshop department, ensuring excellent communication is maintained at all time and that customers get an excellent experience using our Chorley Group service departments, as well as the branch as a whole.

Other responsibilities for the role are;

Dealing with necessary paperwork

Preserving a high level of house keeping at all times

Maintaining communication with the customer whilst their vehicle is being services/repaired and;

Processing payments and follow up actions.

What we are looking for:

Experience in the motor industry and/or service advisor role is preferred

As mentioned previously, no specific qualifications needed

A good level of computer literacy

A keen eye for detail

Someone who has a passion to make things work – keep moving forward to reach the finish line everyday

Good customer service skills

Ability to work under pressure

When I join the team, what will I get in return?

A basic wage plus bonus giving an OTE of £29000 per year (depending on experience)

A great bonus scheme

Excellent training and development

Career progression

Company benefits

A great team of people to work with

Schedule:

Day shift

Experience:

Service Advisor: 1 year (preferred)

Work Location: In person

Job Type: Permanent