Online Sales Advisors

Due to expansion we have a number of roles available within our Digital Response Team.

**The hours that we have available are listed below **

We are looking for Online Sales Advisors to join our Team. The department is responsible for handling inbound/outbound customer enquiries via all our digital platforms, including live chat, our website, Facebook and third party website leads including AutoTrader, Ebay Motors, Car Guru and many more. As always, our customers will be dealt with in an efficient, friendly and professional manner.

We have part time roles available within our Digital Response Team, working shifts on a fixed Rota. There will also be additional hours available to cover holidays.

You will be working mainly from home and all equipment will be provided. Full training will be given via office based face to face and virtual via MS Teams, however customer service experience is highly desirable with sales knowledge being essential.

KEY RESPONSIBILITIES

Following the Company sales process 100% of the time, from enquiry through to delivery and beyond.

Maintain excellent customer relations and rapport.

Manage and develop customer follow-up and prospecting systems.

Compliance with industry standards/processes.

Demonstrate the Chorley Group family ethos of 'Big Enough to Cope, Small Enough to Care'

MINIMUM REQUIREMENTS

Customer service and/or sales experience is essential

Ability to deliver an excellent customer experience

Experience in using typical IT systems

The drive to self-motivate and hit your team and personal response targets

Great written communication skills

The ability to multi task effectively

Prioritising workload

Ability to work productively on your own

Sound time management skills

Part-time role hours available:

Hours set weekly;

Monday 5pm - 11pm

Friday 6pm - 11pm

Three Week Rota pattern hours available

Week 1 Saturday 3pm -11pm

Week 2 Saturday 8.30am - 4pm

Sunday 4pm - 11pm

Week 3 Saturday Two Shifts Available; 9am - 3pm / 3pm -11pm

Sunday Two Shifts Available; 7am - 3pm / 3pm - 11pm

If you are interested in this role we would love to hear from you. Please can you advise of your preferred hours from the list when submitting your C.V.

Please send your C.V to recruitment@chorleygroup.co.uk