Online Sales Advisor | Lancashire & Wigan | Chorley Group

Online Sales Advisor Role

Based across our branches

The Role

- Do you have motor trade and/or sales experience?

- Are you looking to work outside of the normal 9-5?

At Chorley Group we are looking for a Online Sales Advisor to join our Digital Response Team. The department is responsible for handling inbound customer enquiries via all our digital platforms, including live chat, our website, Facebook and third party website leads including AutoTrader, Carwow and Motors. As always, our customers will be dealt with in an efficient, friendly and professional manner.

We have 1 role available working 40 hours per week. The hours are to be worked over 2 daytime & 2 evening shifts on weekdays, and weekend work on a rota. Our team operates between 08:30am & 23:00pm, working shifts of 7.5 hours. Weekend are worked on a rota of 2 on & 1 off, with 15 hours across the two days in a mix of day & evening shifts. You will have the ability to perform the role from the comfort of your home, or be based at our offices.

Key Responsibilities

  • Following the Company sales process 100% of the time, from enquiry through to delivery and beyond.
  • Maintain excellent customer relations and rapport.
  • Manage and develop customer follow-up and prospecting systems.
  • Compliance with industry standards/processes.
  • Demonstrate the Chorley Group family ethos of 'Big Enough to Cope, Small Enough to Care'

Minimum Requirements

  • Motor trade and/or sales experience is essential
  • Ability to deliver an excellent customer experience
  • Experience in using typical IT systems
  • The drive to self-motivate and hit your team and personal response targets
  • Great written communication skills

Application - Email your CV to

All applications will be kept confidential.

Ref: Online Sales Advisor

Closing Date 31/03/2020
Location Group
Benefits Excellent training and development Career progression opportunities Company benefits package including group pension Competitive salary Flexibility
Working Hours Full Time
Salary £18,000 - £20,000 FTE salary, (pro rata to 32.5 hours per week)
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