How to apply for a Motability car

Your go-to guide.

Person speaking next to their vehicle.

There are two main ways to apply for a Motability car: online and in a showroom.

Applying for Motability online

  • Start your application: Visit the Motability website and create an account. You can then begin the application process online, choose "New car application" and update your details.
  • Complete the application: You'll need to provide information about yourself, your disability allowance, and any necessary adaptations.
  • Visit one of our dealerships: Once you've completed the online application, you can visit one of our dealerships to finish the process and test drive any of our cars available on the Motability scheme. Once you're happy, we'll help you finalise your application and order your chosen vehicle.

Applying in the showroom

  • Visit your nearest branch: If you find your nearest dealership, we can help you in person fill out the application and get the process started.
  • Complete the application: We'll take it one step at a time going through the application process so you know exactly what is happening every step of the way.
  • Test drive and order: Once you've completed the online application, you can then test drive any of our cars that are available on the Motability scheme. Once you're happy, we'll then help you finalise your application and order your chosen vehicle.

Some things to keep in mind…

How much does it cost for your Motability car and are you eligible?

To be eligible to join the Motability Scheme, you need to receive a mobility allowance and you must have at least 12 months’ award length remaining. When you sign up for, your Motability allowance is deducted and paid to Motability Operations Ltd directly by the DWP (Department of Work and Pensions). As partners to the Motability Scheme, Chorley Group will arrange, advise, and assist in finding your new leasing agreement with Motability.

And for the price of the car, it depends on the manufacturer, size, and powertrain, but many of the Motability cars come from NIL advance payment.

Can I apply for Motability on behalf of someone else?

Yes, the Motability Allowance holder does not need to be the driver of the vehicle. Children or non-drivers are also entitled to the scheme, up to two named drivers are included as part of your lease; these can be you, friends, family, or carers. You can also add a third driver for an additional cost.

How many drivers can I nominate for the Motability Scheme?

Named drivers are people you choose to drive your Motability car. Up to three named drivers are included as part of your lease; these can be you, friends, family, or carers. Two named drivers can be nominated when you place your application, and a third driver can be added during your lease.

What's included in the Motability Scheme?

Our standard lease lasts three years, or five years if you are leasing a WAV. We take care of all the below running costs, so all you need to do is add fuel and go:

  • Insurance (for up to three named drivers for cars and WAVs)
  • Servicing, maintenance, and repairs due to general wear
  • Breakdown cover
  • Tyre repair and replacement
  • Windscreen repairs

What adaptions are available on the Motability Scheme?

You can get several adaptions for a Motability car, such as stowing space for a wheelchair, to help you adapt any of our cars to suit your needs. You can see what adaptions are available on the Motability website.

Contact Motability

If you want to contact Motability, you can speak to a member of their customer service team on 0300 456 4566

How to qualify for the Motability Scheme

You can apply to join the Motability Scheme if you receive one of these disability allowances:

  • Enhanced rate mobility part of Personal Independence Payment (PIP)
  • Higher rate mobility part of Disability Living Allowance (DLA)
  • Enhanced rate mobility part of Adult Disability Payment (Scotland)
  • Higher rate mobility component of Child Disability Payment (Scotland)
  • War Pensioners’ Mobility Supplement (WPMS)
  • Armed Forces Independence Payment (AFIP)

You need to have at least 12 months left on your allowance if you're applying to join the Scheme. You can check your award length on your allowance award letter, or you can contact your allowance provider.

If you have less than 12 months

You'll need to wait until your allowance provider renews your allowance.

Allowances Motability cannot accept

You cannot apply to join the Scheme if you receive a lower rate or component of mobility allowance or if you receive Attendance Allowance, Carer’s Allowance or Employment and Support Allowance (ESA).

Speak to your allowance provider if you think you could be eligible for one of the qualifying mobility allowances.

If you’re 65 or over

You can apply as long as you already receive one of the qualifying allowances and it has at least 12 months left.

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